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Privacy Policy

 

 

 

 

Last Updated October 29, 2023

 

 

We respect your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us via our contact form.

 

This privacy notice describes how we might use your information collected through our website, coastlinecharcoal.com. The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Site immediately.

 

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect. In addition, Coastline Charcoal uses Ucraft as a platform for hosting its website. All online interactions made through the website of Coastline Charcoal, in regard to our privacy policy, are indistinguishable from Ucraft's Privacy Policy. If you would like more information on Ucraft's Privacy Policy, we have attached it to this link. 

 

 

1. What information do we collect?

 

Coastline Charcoal collects personal information that our users disclose to us. 

 

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you browse our Site, purchase a product on our Site, express an interest in obtaining information about us or our products, or when you contact us. 

Listed below are several different forms of personal information that we may obtain from you, depending on which circumstance you are contacting us, determined by you.  

 

  • Name

  • Phone Number

  • Email Address

  • Mailing Address

  • Contact Information

  • Billing Address

 

All personal information that you provide to us must be true, complete, and accurate. Please note, that if your information changes, Coastline Charcoal must be notified. 

 

Information automatically collected

 

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Site.

 

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our Site and services and for our internal analytics and reporting purposes.

 

Like many businesses, we also collect information through cookies and similar technologies.

 

2. Will Coastline Charcoal share your personal information with anyone else?

 

In Short: We only share information to comply with laws, to provide you with products, to protect your rights, to fulfill business obligations, or for any other purpose we disclose when you provide the information to us. We only share information with your consent.

 

We may process or share your data that we hold based on the following legal basis: 

 

  • Site Management & Protection. To protect our Site, enforce our rights, policies, and terms and conditions, respond to legal requests and prevent harm, or send administrative information.

  • Product & Service Delivery. To deliver services, fulfill and manage customer orders, or respond to inquiries/offer support.

  • Marketing & Communications. To send marketing and promotional communications or deliver targeted advertising, or add you to our email list.

  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates may include a parent company, subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Transactions. We may privately share or transfer your information in connection with making a purchase on our Site.

  • Business Partners. We may share your information with our third-party vendors and contractors to complete your order, provide you with our products, and services, or offer promotions.

 

3. Do we use cookies and other tracking technologies?

 

In Short: We may use cookies and other tracking technologies to collect and store your information.

 

We may use cookies and similar tracking technologies including but not limited to tags, web beacons, and pixels, to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

 

In addition, we may use Google Analytics and something called a Pinterest Tag to keep track of who is visiting our site and purchasing our art. Your information may be shared with third parties for online behavioral advertising and analytics, and you can opt out anytime through your browser preferences, Pinterest personalization settings, the AdChoices website, or your mobile ad identifier settings.

 

In addition, Coastline Charcoal has several social media links, attached to our website. The purpose of these links is to direct you quickly to other services such as Instagram, and Pinterest. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media providers. We recommend that you review their privacy notices to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.  

 

Coastline Charcoal is currently hosted on the platform of a site called Ucraft. Ucraft is the base platform that we run our website through. Ucraft has its own Privacy Policy, which can be found here. Please take a moment to read through.  

 

4. Is your information transferred internationally?

 

In Short: We may transfer, store, and process your information in countries other than your own.

 

Our servers are located in the United States. If you are accessing our Site from outside the US, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “2. Will Coastline Charcoal share your personal information with anyone else? above), in other countries.

 

If you are a resident of the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. 

 

5. How long do we keep your information?

 

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

 

We may determine we have no ongoing need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

6. Do we collect information from minors?

 

In Short: Coastline Charcoal does not knowingly collect data from, or market to children under 18 years of age.

 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Site and Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Site or Service. If you become aware of any data we may have collected from children under the age of 18, please contact us via the contact form.

 

7. What are your options for email marketing?

If you are currently subscribed to, and receiving marketing emails from Coastline Charcoal, you can at any point, unsubscribe from our marketing email list. To do this, simply click on the unsubscribe link in the emails we send to you, or contact us directly through our contact form, stating that you wish to be removed from our list. Although unsubscribed, we may still need to communicate with you, via only necessary emails, such as the administration of any purchases made by you, to respond to service requests, or for other non-marketing purposes. 

 

 

8. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

 

9. Do we make updates to this notice?

 

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

 

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

10. How can you contact us about this notice?

If you have questions or comments about this notice, you may contact us via the contact form.

 

11. How can you review, update, or delete the data we collect from you? 

You may request access to the personal information we collect from you, that we change such information, or that we delete it in some circumstances. We may not accommodate all such requests, including for example, if we determine the change would violate any law or legal requirement or cause the information to be incorrect. To request to review, update, or delete your personal information, please submit a request via the contact form.